Privacy Policy

1. Scope

This Policy applies to this website and the Operator's handling of information through it. It does not govern an independent service professional or another third party after that party receives information. Those parties have their own privacy practices, and you should review them before entering a contract or providing additional information.

2. Information you provide

We may collect information that you choose to submit, including:

• identifiers and contact information, such as name, email address, telephone number, and postal address;
• location information, such as city, state, ZIP code, service address, and areas where service is requested;
• project and commercial information, such as the service sought, project description, property details, timing, budget-related responses, form selections, photos or files you choose to provide, and whether you request a call;
• communication choices and consent records, including the exact disclosure presented, the choice you made, and related time, device, referral, or network information; and
• messages, feedback, support requests, privacy requests, and other information you send to us.

Please do not provide sensitive personal information that is not reasonably needed for the project request.

3. Information collected automatically

When you use the website, we and vendors that support the website may automatically collect technical and usage information such as internet protocol address, browser and device type, operating system, pages viewed, links selected, referring and exit pages, approximate location derived from an IP address, timestamps, error logs, and security events. We may use cookies, local storage, server logs, and similar technologies for essential operation, preferences, measurement, security, and fraud prevention.

4. How we use information

We may use personal information to:

• receive, validate, route, and respond to project requests;
• connect you with one or more independent service professionals and enable those professionals to contact you;
• provide requested communications and honor communication preferences;
• operate, maintain, troubleshoot, secure, and improve the website and referral process;
• measure website and campaign performance, understand usage, and develop services;
• detect or prevent fraud, abuse, security incidents, and unlawful activity;
• maintain consent, transaction, compliance, and business records;
• exercise or defend legal rights and comply with legal obligations; and
• carry out another purpose disclosed when the information is collected or that you authorize.

5. How we disclose and sell information

This is a lead-generation website. Unless otherwise stated at collection or limited by an applicable opt-out, we may sell or otherwise disclose the contact, location, project, and preference information submitted with a service request to:

• Independent service professionals and contractors. One or more independent businesses may receive the request, contact you, and decide independently whether to offer services.
• Third-party referral and lead-distribution partners. A partner may buy or receive the request and may in turn route it to one or more independent professionals in its network. The partner and the professionals it selects operate under their own privacy practices.
• Operational vendors. Hosting, database, email, communications, analytics, security, customer-support, and other vendors may process information for us under contracts or instructions appropriate to their role.
• Professional advisers. Lawyers, accountants, insurers, auditors, and similar advisers may receive information when reasonably necessary.
• Authorities and protected parties. We may disclose information to comply with law or legal process; investigate fraud or security issues; enforce agreements; or protect rights, property, safety, and the integrity of the website.
• Transaction participants. Information may be disclosed in connection with a proposed or completed financing, merger, acquisition, restructuring, sale, bankruptcy, or transfer of all or part of the website or business.
• Other recipients at your direction. We may disclose information when you direct us to do so or provide additional consent.

The Operator may receive compensation from professionals or business partners for selling or distributing referrals, leads, advertising, or related services. These transfers may constitute a "sale," "sharing," or targeted-advertising disclosure under applicable privacy law. Where required, you may opt out through the Do Not Sell or Share page or another method described at collection.

6. Communications and choices

Required request-processing communications may include contact from the Operator and independent professionals that receive the request. Optional text-message consent is presented separately and is not a condition of purchasing services. Message frequency may vary; message and data rates may apply; and you may reply STOP to opt out or HELP for help. You may ask the Operator to stop nonessential emails or calls by using the privacy-request form on the Do Not Sell or Share My Personal Information page. A professional that contacts you is independently responsible for honoring requests directed to that professional.

7. Cookies and browser controls

Most browsers let you remove or block cookies. Blocking essential storage may prevent parts of the website or request form from working. Browser privacy signals and opt-out preference signals are handled where required by applicable law and technically supported. We do not currently respond to a generic "Do Not Track" signal where no legal standard requires a response.

8. Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including routing and documenting requests, maintaining consent records, supporting users, securing the website, resolving disputes, enforcing agreements, meeting contractual requirements, and complying with law. Retention periods vary based on the type and sensitivity of the information, the relationship involved, legal requirements, and whether the information is needed for an active dispute or security matter. We may delete, deidentify, or aggregate information when it is no longer needed.

9. Your privacy rights

Depending on where you live and subject to exceptions, you may have the right to request access to, correction of, deletion of, or a portable copy of personal information; to learn about categories of collection, use, and disclosure; to opt out of certain sales, sharing, targeted advertising, or profiling; to limit certain uses of sensitive information; and to appeal a denied request. You may submit a request using the form on the Do Not Sell or Share page.

We may ask for information needed to verify your identity and request. An authorized agent may submit a request where permitted, but we may require proof of authorization and direct verification with you. We will not unlawfully discriminate against you for exercising a privacy right. If we deny a request, you may ask us to explain the decision and any available appeal process.

10. Security

We use administrative, technical, and physical safeguards designed to protect information in light of its nature and the way it is processed. No website, network, transmission, or storage system is completely secure, so we cannot guarantee absolute security. Use care when deciding what to submit and contact us if you believe your interaction with the website is no longer secure.

11. Children's privacy

The website is intended for adults seeking property-related services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can investigate and take appropriate action.

12. State-specific disclosures

During the preceding 12 months, we may have collected and disclosed the categories described above—such as identifiers, contact and customer-record information, project or commercial information, approximate geolocation, internet or electronic activity, and inferences drawn to route a request—for the business and commercial purposes described in this Policy. Categories of recipients may include independent service professionals, operational vendors, advisers, authorities, and transaction participants.

We do not knowingly sell or share the personal information of consumers under 16. State-law definitions and obligations vary. The California Privacy Notice and Do Not Sell or Share page provide additional information where those laws apply.

13. Third-party links and services

The website may link to third-party sites or services. We do not control their security or privacy practices. Information you provide directly to a professional or another third party is governed by that party's policies and agreements.

14. Changes to this Policy

We may update this Policy to reflect changes in practices, technology, or law. We will post the revised version and update the last-updated date. If required, we will provide additional notice or obtain consent before a material change applies.

15. Privacy requests and questions

Submit privacy requests and privacy-related questions using the form on the Do Not Sell or Share My Personal Information page. Identify the nature of your request in the additional-information field and include enough information for us to locate relevant records and respond.